Shipping, Returns & Policies

Every Handmade by Wolfgang piece is one of a kind. Each is cut from a single vintage or antique quilt or sari, so once a piece is gone, it’s gone. These policies are written with that in mind.

Shipping

  • Free shipping on all US orders.
  • Free shipping to Canada on orders of $250 or more.
  • We ship worldwide via USPS. Otherwise, international shipping is a flat rate per order: Canada $38, UK & Europe $45, and everywhere else $60.
  • International orders may be subject to import duties, taxes, or VAT charged by the destination country when the package arrives. These are the buyer’s responsibility and aren’t included in our prices or shipping.
  • Orders ship within 3–5 business days. You’ll get an email with tracking as soon as your piece is on its way.

Returns & Exchanges

  • If your piece isn’t right, you can return it within 14 days of delivery. It must be unworn, unwashed, and in the condition it arrived.
  • Email support@hmbywolfgang.com before sending anything back, and we’ll confirm the details.
  • Return shipping is paid by the buyer. Once we receive the piece, we refund the item price to your original payment method.
  • Pieces that have been altered at your request are final sale.
  • Because every piece is one of a kind, we can’t exchange for another size. We’re happy to help you find a different piece instead.

Damaged or Not as Described

If your piece arrives damaged or isn’t as described, contact us right away at support@hmbywolfgang.com and we’ll make it right.

Alterations

Many coats can be shortened, hemmed, or taken in one or two sizes at no extra charge. We won’t cut into a quilt’s original borders or piecing, so please message us before purchasing to confirm what’s possible for the piece you love.

About Vintage Textiles

Our pieces are made from genuine antique and vintage quilts and saris that have lived full lives. They may show softness from years of washing, gentle fading, or small repairs. These are part of each piece’s history, and every listing describes condition and any notable wear.

Privacy

  • When you order, we collect your name, email, and shipping and billing address so we can fulfill and ship your order.
  • Payments are processed securely by Square and Affirm. We never see or store your full card number.
  • We use cookies and analytics tools (Google Analytics, Metricool and Microsoft Clarity) to understand how visitors use our site. Clarity records anonymous visit activity, such as clicks and scrolling, and hides anything you type into forms.
  • We never sell your information.
  • To have your information updated or deleted, email support@hmbywolfgang.com.

Questions?

Email support@hmbywolfgang.com
Handmade by Wolfgang · 709 Woodrow St, #226 · Columbia, SC 29205